Trust Issues

This was the note that was left for one of my maintenance guys inside the apartment he was working in. Now, in all fairness to the tenant, we do normally give at least 24-hour notice before entering their apartment when it comes to something they didn’t request. But when it is an emergency call, we have to do what we have to do. That was the case here, as we received a call from the tenant living below saying that there was water coming through her ceiling.

Now the tenant who left the note really is a good guy, but there are a few screws loose. He served in the armed forces in his past, so he must have been all there at some point. I don’t know at what point things got off track mentally, but they did and he’s never looked back. Again, for the most part he just works and keeps to himself. He does have a very low tolerance for those who live around him and tends to think everything anyone else does is to spite him. You know the “The guy below me keeps closing his front door loudly because he’s trying to upset me,” type of stuff. Then there was the time he came into the office and asked me if I was the Arch Angel Gabriel. I told him, “not that I am aware of,” and he never mentioned it again.

Now for some reason he had it in his head that he didn’t like the maintenance guy. There was never any reason given, but he made it pretty obvious. On a previous occasion he had told me, with the maintenance guy sitting in the same room, that he would rather fix the problem himself than have the guy go in his apartment.

The maintenance guy has since worked his way into the tenant's good graces and the two of them have buried the hatchet, even though only the tenant knew what the hatchet was.